SHIPPING AND DELIVERY
Nature’s Secret ships its products to almost all parts of Malaysia.
1. Shipping charges-
*Peninsular Malaysia- RM8.00 (Free Shipping on orders over RM 100)
*East Malaysia- RM12.00 (Free Shipping on orders over RM 100)
*Singapore– RM20.00
2. Estimated delivery time is 3 to 4 days post shipping (business days exclude Sundays and other holidays).
We aim to provide a delightful customer experience by delivering your products within the estimated delivery time. However, there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistic challenges beyond our control, for which we are not liable. We would request you to cooperate as we are continuously working towards fulfilling your order on time. Orders placed after 5 p.m. on Fridays will be processed for shipment only on the following Mondays.
3. Below are the courier partners we work with:
- Poslaju
- DHL
4. Once the payment is confirmed and the order is processed, you will receive a tracking id and link to check the status of your order.
Payment mode: You can pay online using Internet banking.
Additional charges: There are no additional charges.
* The delivery time estimates may vary slightly from State to State. Days are calculated as working days, excluding Saturdays, Sundays, and Holidays.
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